Online Bill Pay
If you need Digital Banking after hours support, please contact our support center at 1.800.971.2918. The after hours Digital Banking support number will be available the following hours:
- Monday - Friday: 4:30 PM to 8:00 AM the following day.
- Saturday - Sunday: 12:00 PM on Saturday through 8:00 AM on Monday.
Secure your bill paying routine with the new features and enhanced protection of our CheckFree® electronic bill pay system. This bill pay is an optional service available to our online banking customers:
- $5 monthly fee (personal accounts). The monthly fee is waived if you have a Rewards Checking Account.
- $10 monthly fee (business accounts)
Features:
- Pay bills from 3 different BankORION checking accounts
- Set up bill pay reminders
- Receive and view e-bills
- Keep track of paid bills
- Schedule next day or future payments
- View and cancel payments
- Pay a bill overnight for a $14.95 fee per use
Securities & Guarantees:
- Privacy and security safeguards to protect against unauthorized transactions
- System automatically sends an email notification anytime a new biller is added or biller information is changed
- Risk-free guarantee that your bills will be paid correctly and on time**
How Do You Use Bill Pay?
Enrollment
- Start the enrollment process, by filling out the form below
- Submit your online enrollment
After You Enroll
- Click on the "Login" button at the top of the page this page
- Key in your "AccessID" and "Passcode"
- Click "Login"
- Click the "Bills & Payments" tab
- Start adding payees or schedule bills
Bill Payment Center
- Track balances
- Pay bills from different accounts
- Set up bill pay reminders
- Receive and view e-bills
- Keep track of paid bills
- Schedule next day or future payments
- View and cancel payments
Add a Bill:
- A biller is any person or company to which you make payments, such as utility providers, credit card companies or even your baby-sitter. Some billers can send you e-bills – electronic billing statements that save you even more time.
- Tip: Have a bill or statement from each biller handy. You will need to know your account number with the payee in addition to the payee address and phone number.
- STEP 1: On the "Add A Company or Person" page, choose the format you'd like to use for entering your bill information – either "Quick Add" or one of the other "Custom Add" options. Then click "Continue."
- STEP 2: For "Quick Add," enter the company or person you want to add, enter the phone number and click "Find." If the person found is correct, click "Add." For "Custom Add," enter the requested information about the company or person and click "Continue" to add.
Add an Electronic Bill:
To activate your electronic billing service, you must provide information that the biller can use to verify your account.
To add an electronic bill:
- Under "Manage My Bills," select the "Biller Name" that you want to get the e-Bill from. Select "Add an electronic version of my bill."
- Type the information required by the biller.
Some billers may require information such as the last four digits of your Social Security number to verify your identity. The bill may also require you to enter your account number again. Other billers may require the information you set up to access your account online at the biller's Web site, such as a user ID, account number, or password.
TIP: If you must enter your account number, be sure to enter it exactly as described on this page.
- If your service address appears on this page, verify that it matches the address where the biller provides your service. Click "Change" to make any changes to match your billing records.
- If the biller lets you choose whether to receive both electronic and paper bills, or if the biller offers a trial period, select your bill delivery options.
- If the biller's Terms & Conditions appear on this page, review the information and select the box to indicate that you have read and agree to them.
- Click "Submit."
We send your request to the biller. A confirmation message appears which provides additional information about your request. If you have other billers that can send electronic bills, you can select one and repeat this procedure.
Look for a message in your BankORION Online Billpay inbox that lets you know when the biller has activated your electronic billing service.
When you start receiving electronic bills, an electronic bill icon appears next to the biller name in the Pay Bills section of the Payment Center. You can also find electronic bill information in the Payment Assistant. You can click the electronic bill icon, or e-bill links in the Payment Assistant to view and pay your bill.
A reminder also appears below the bill that shows the amount due and the due date from your bill. The reminder appears as soon as BankORION Online Billpay receives the bill from your biller.
Scheduling Payments
Use this feature to pay multiple bills at one time. Your account information is already there – just fill in the amounts and payment dates to pay all your bills in minutes.
- STEP 1: Click the Payment Center link.
- STEP 2: Enter the amount due for each bill as shown on your billing statement or e-bill.
- STEP 3: Enter the dates on which your payments are due.
- If your payment is due on a weekend or holiday, schedule it for the nearest prior business day.
- It may take up to 4 business days to process your payment, so make sure to schedule payments at least 4 days in advance. For instance, if your payment is due on Friday, schedule it by the previous Monday.
Scheduling Automatic/Recurring Payments
Use this feature to pay regularly occurring bills for a set amount – your rent, tuition, or loan payments. Select a biller and fill in the amount, first payment date, payment end date and frequency or indicate to pay until further notice. You can also specify a different amount for the final payment (see Scheduling Payments above for important notes on scheduling payment dates).
- STEP 1: Click the “Manage My Bills” link. Click on the drop-down list of biller names and choose the biller you want to automatically pay.
- STEP 2: Click “Add an automatic payment.”
- STEP 3: Enter the first payment date.
- STEP 4: Enter either the number of payments, the last payment date, or select “Pay until further notice.”