How can I be sure the deposit image is accepted?
For best results, ensure the image of your check is inside the four corners of the box, the information on the back is legible and properly endorsed, and it is properly zoomed in or out as necessary.
*An Android phone with the most recent updates installed will show a ghost image of a check for a few seconds to help you determine where to hold your phone in order to take a clear picture of all four corners of the check. Older software versions may require the user to hold the camera higher over the check but still within the four corners of the grid in order to zoom out on the image. The software will not accept an image that is too small.
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