My device is lost or stolen and I want to delete my Card. What should I do?

If you believe your device or Card information has been lost, stolen or compromised in any way, call BankORION immediately at the number on the back of your Card or at (877) 526-8011 to suspend service. For iPhone or iPad, you can go to the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline. If you suspend your Card(s) using Find My iPhone, you can reactivate your Card(s) simply by unlocking your device and entering your Apple ID "Passcode" when prompted. For any supported Apple device, you can always go to icloud.com/settings, choose the applicable device and delete your Card(s).

Back To FAQ